Shift Leader

IRMG GROUP; Strongsville (OH); On-site; USD 20,664 - 22,041; Full time

Job summary

IRMG GROUP is hiring a Shift Leader for their Popeyes location at Southpark Mall in Strongsville, OH. This role involves overseeing daily operations, managing inventory, and ensuring top-quality customer service. Candidates should have a High School diploma or GED and demonstrate teamwork, communication skills, and a commitment to maintaining cleanliness and efficiency.

The Shift Leader will play a vital role in creating a positive work environment and enhancing customer experiences.

Qualifications

• Ability to create a great customer service experience.
• Able to maintain a clean and organized workspace.
• Comfortable in a fast-paced and energetic environment.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas of service.
• Maintain financial accountability and deliver quality products.

Skills

Customer service focus

Team collaboration

Cash handling

Organizational skills

Communication skills

Education

High School/GED

Job description

Job Details

Job Location: Popeyes at Southpark Mall - 500 Southpark Center - Strongsville, OH 44136

Position Type: Shift Leader

Education Level: High School/ GED

Salary Range: $15.00 - $16.00 Hourly

Job Category: Operations

SHIFT LEADER

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a Shift Leader you'll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you'll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Qualifications

• Consider yourself a people person, and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.