Shift Leader

IRMG GROUP; Arlington (VA); On-site; USD 20,664 - 22,041; Full time

Job summary

IRMG GROUP is seeking a Shift Leader to oversee daily operations at Popeyes in Arlington, VA. The role involves managing inventory, ensuring top standards in product quality, and creating a positive work environment for the team.

The ideal candidate has a strong focus on customer service, is a team player, and can maintain an organized workspace. This role requires a High School education and offers an hourly salary ranging from $15.00 to $16.00.

Qualifications

• Ability to create a great customer service experience.
• Comfortable with responsibilities like cash-handling and store safety.
• Excellent communication skills.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency.
• Ensure compliance with company standards in all areas.
• Maintain financial accountability and deliver high-quality service.

Skills

Customer service skills

Team collaboration

Cash-handling

Communication skills

Education

High School / GED

Job description

Job Details

Location: Popeyes at Pentagon City Mall – 1100 S Hayes St, Arlington, VA 22202
Position Type: Shift Leader
Education Level: High School / GED
Salary Range: $15.00 – $16.00 hourly
Job Category: Operations

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a Shift Leader you’ll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you’ll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Qualifications

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.