Shift Leader

POP OF OPRY INC; Nashville (TN); On-site; USD 21,000 - 22,000; Full time

Job summary

POP OF OPRY INC in Nashville, TN is seeking a Shift Leader at Popeyes Opry Mills Mall to oversee daily restaurant operations and guide a team.

You will ensure product quality, great customer service, inventory control, and adherence to safety standards while maintaining financial accountability.

Qualifications

• High school diploma or GED required.
• Strong people skills and team collaboration.
• Excellent customer service experience.
• Quality-focused with pride in work.
• Willingness to learn new things.
• Cash handling and store safety responsibilities.
• Able to stay calm in a fast-paced environment.
• Strong communication skills.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in product preparation, service, upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services.
• Perform additional duties as needed.

Skills

People skills

Teamwork

Customer service

Communication

Calm under pressure

Quality focus

Willing to learn

Cash handling

Store safety awareness

Education

High School Diploma or GED

Job description

Job Details: Job Location: Popeyes at Opry Mills Mall- 443 Opry Mills Drive - Nashville, TN, Position Type: Shift Leader, Education Level: High School/ GED, Salary Range: $15.00 - $16.00Hourly, Job Category: Operations, SHIFT LEADER

Company Overview:

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary:

As a Shift Leader you’ll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you’ll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities:

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Qualifications:

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.