Shift Leader

Onyx Grove Corp.; Nashville (TN); On-site; USD 48,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Onyx Grove Corp. in Nashville, TN is seeking a Shift Leader to oversee daily operations and lead a retail team.

This full-time position focuses on delivering excellent customer service, ensuring smooth store performance, and maintaining a clean, welcoming environment. You will manage team schedules, handle inventory, process transactions, and resolve customer issues while collaborating with the store manager.

Qualifications

• Retail management experience required.
• High school diploma or equivalent.
• Strong organizational skills.
• Ability to lift up to 30 pounds.

Responsibilities

• Manage team schedules
• Ensure high-quality customer service
• Maintain store environment
• Handle inventory control
• Process transactions
• Resolve customer issues
• Collaborate with store manager

Skills

Team leadership

Customer service

Communication

Adaptability

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

CRM systems

Job description

Onyx Grove Corp., a leading retail company, is hiring a Shift Leader to manage daily operations at our Nashville, TN location. This full-time role offers competitive pay and benefits, emphasizing team leadership and operational efficiency.

As a Shift Leader, you'll oversee team schedules, ensure top-tier customer service, and maintain a clean store. You'll also manage inventory, process transactions accurately, and address customer concerns efficiently.

The Shift Leader will collaborate with the store manager and team members in Nashville, TN. The role demands strong communication, a customer-focused mindset, and adaptability in a fast-paced retail setting.

The annual salary range for this position is between $48,000 and $63,341, with the exact amount dependent on experience and qualifications. Employees in this role typically perform a variety of tasks, including data entry, customer service, and administrative support. They may use standard office software such as Microsoft Office Suite, and occasionally, specialized tools like CRM systems. The workplace is a typical office environment, with a focus on teamwork and collaboration. Requirements for this position include a high school diploma or equivalent, basic computer skills, and the ability to work well under pressure. Benefits, while not detailed, may include health insurance, retirement plans, and possibly paid time off.

Candidates should have retail management experience, a high school diploma or equivalent, and excellent organizational skills. The ability to lift up to 30 pounds and work flexible hours, including weekends and holidays, is required.

• Manage team schedules
• ensure high-quality customer service
• maintain store environment
• handle inventory control
• process transactions
• resolve customer issuesPrevious retail management experience
• high school diploma or equivalent
• strong organizational skills
• ability to lift up to 30 pounds
• flexible scheduling including weekends and holidays