Shift Leader

IRMG GROUP; Lexington (KY); On-site; USD 21,000 - 22,000; Full time

Job summary

IRMG GROUP in Lexington, KY is seeking a Shift Leader at Popeyes located in Fayette Mall to oversee daily operations, support the team, and ensure quality and service standards.

You will manage inventory, uphold safety and cleanliness, and contribute to a positive work environment while handling cash and promoting excellent customer experiences.

Qualifications

• High School diploma or GED required.
• Demonstrated commitment to customer service and quality.
• Ability to manage cash handling and store safety.

Responsibilities

• Oversee daily restaurant operations to ensure efficiency and high performance.
• Ensure compliance with company standards in product preparation, service, and cleanliness.
• Maintain financial accountability and deliver top-quality products and services.

Skills

People person

Team player

Customer service

Quality-focused

Willing to learn

Cash handling

Store safety

Communication skills

Education

High School Diploma or GED

Job description

Job Details

Job Location: Popeyes at Fayette Mall- 3401 Nicholasville Rd - Lexington, KY, Position Type: Shift Leader, Education Level: High School/ GED, Salary Range: $15.00 - $16.00Hourly, Job Category: Operations, SHIFT LEADER

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a Shift Leader you’ll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you’ll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Qualifications

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.