Shift Leader

Qdoba 340 Amherst; Nashua (NH); On-site; USD 30,000 - 42,000; Full time

Job summary

APR Islands Management is seeking an energetic Shift Leader to guide our restaurant team. In this pivotal role you will oversee daily operations, ensure guest satisfaction, and uphold food safety standards.

You will motivate staff, manage scheduling, and coordinate with management to maintain fast, friendly service in a busy hospitality setting.

Qualifications

• Proven shift management experience in food service, quick service, or casual dining.
• Background in food preparation, kitchen management, and food safety practices.
• Supervisory experience with staff training and development.
• Familiarity with POS systems for transaction processing and reporting.
• Experience in inventory control, budgeting, and cash handling.
• Hospitality management or banquet/catering background is a plus.
• Strong customer service skills in a fast-paced environment.

Responsibilities

• Supervise all aspects of restaurant operations, including food preparation, service delivery, and staff supervision to ensure smooth daily functioning.
• Support training and development initiatives to build a motivated and skilled team delivering outstanding customer experiences.
• Support and manage inventory control, food safety compliance, and proper food handling procedures to maintain high standards of cleanliness and quality.
• Utilize POS systems such as Aloha POS for order processing, cash handling, and sales reconciliation with accuracy and integrity.
• Execute shift management activities to ensure efficient staffing levels, timely service, and adherence to operational procedures.
• Foster a positive work environment through effective leadership, coaching, and team management while promoting hospitality excellence.

Job description

Job Summary

APR Islands Management is seeking for an energetic and dedicated Shift Leader to lead our dynamic restaurant team. In this pivotal role, you will support oversee daily operations, ensure exceptional guest service, and maintain high standards of food quality and safety.

Your leadership will inspire staff, optimize restaurant performance, and support a welcoming environment that keeps guests coming back. This position offers an exciting opportunity to drive success in a fast-paced, hospitality-focused setting where teamwork and excellence are celebrated.

Responsibilities

• Supervise all aspects of restaurant operations, including food preparation, service delivery, and staff supervision to ensure smooth daily functioning.
• Support on training, and development initiatives to build a motivated and skilled team capable of delivering outstanding customer experiences.
• Support and Manage inventory control, food safety compliance, and proper food handling procedures to maintain high standards of cleanliness and quality.
• Utilize POS systems such as Aloha POS for order processing, cash handling, and sales reconciliation with accuracy and integrity.
• Execute shift management activities to ensure efficient staffing levels, timely service, and adherence to operational procedures.
• Foster a positive work environment through effective leadership, coaching, and team management while promoting hospitality excellence.

Experience

• Proven shift management experience within the food service industry, particularly in quick service & fast food restaurants or casual dining settings.
• Background in food preparation, kitchen management, and food safety practices.
• Demonstrated supervisory experience with staff training & development, interviewing skills, and team leadership.
• Familiarity with POS systems such as Aloha POS for transaction processing and reporting.
• Experience in inventory control, budgeting, cash handling, and assisting managing restaurant operations efficiently.
• Prior hospitality management or hotel experience is a plus; culinary experience or banquet/catering background is advantageous.
• Strong customer service skills with the ability to handle diverse guest needs in a fast-paced environment while maintaining professionalism.

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