Shift Manager

Hawaiian Bros Inc.; Atlanta (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Hawaiian Bros Inc. in Atlanta is seeking a Shift Leader to steer a busy, high-volume restaurant shift, ensuring outstanding guest service and smooth kitchen operations.

You will coach teammates, uphold safety and cleanliness, manage opening/closing duties, handle cash and inventory, and help onboard new staff with aloha spirit.

If you thrive in a fast-paced team environment and love island vibes, join us for growth and fun.

Qualifications

• Experience leading teams in fast-paced settings.
• Strong communication and problem-solving skills.
• Ability to manage multiple tasks and maintain service quality.

Responsibilities

• Lead with aloha: provide warm, upbeat leadership to the crew.
• Customer service superstar: greet guests and handle concerns to ensure satisfaction.
• Team player: supervise and motivate crew to meet high standards.
• Operations maestro: oversee daily operations, food quality, pace, and issue resolution.
• Train & Inspire: onboard new team members and coach with aloha.
• Shift management: handle opening/closing duties, cash and inventory.
• Maintain safety & cleanliness: enforce health standards and keep the restaurant pristine.
• Celebrate success: boost morale and support personal growth.

Skills

Leadership

Customer service

Team supervision

Communication

Flexibility

Job description

Shift Leader - Leadership Development Track - High-Volume Fast-Casual Restaurant

Position Type - Full Time Position

Aloha! Ready to lead a team with the heart of aloha? As a Shift Leader at Hawaiian Bros, you will be the captain of the ship during your shift, guiding your crew to success while serving up fresh and flavorful island-inspired dishes. You’ll keep the team energized, the customers happy, and the kitchen running smoothly—all while embodying the spirit of aloha.

Key Responsibilities:

• Lead with Aloha: Provide warm, friendly, and upbeat leadership to your crew, ensuring everyone is having fun while delivering top-notch service.
• Customer Service Superstar: Be the face of Hawaiian Bros, greeting guests with a smile, handling any concerns, and ensuring every customer leaves feeling like they've experienced paradise.
• Team Player: Supervise and motivate crew members, ensuring they understand tasks, stay on track, and maintain our high standards of service.
• Operations Maestro: Oversee daily operations—keep things flowing, ensure food quality, manage the team’s pace, and troubleshoot any issues that arise (with a positive attitude, of course!).
• Train & Inspire: Help onboard new team members, guiding them with aloha to ensure they become experts in delivering a smooth, fun, and friendly experience.
• Shift Management: Handle opening and closing duties, including cash management, inventory control, and ensuring the restaurant is left in pristine condition.
• Maintain Safety & Cleanliness: Ensure health and safety standards are followed and that cleanliness is maintained, making sure the restaurant stays as beautiful and inviting as the Hawaiian Islands.
• Celebrate Success: Lead by example, always keeping morale high, celebrating the wins (big and small), and supporting team members in their personal growth.

Qualifications:

• A friendly, positive attitude with a passion for delivering excellent service.
• Prior leadership or team experience (in a fast-paced environment is a bonus).
• Ability to manage multiple tasks and solve problems quickly.
• Strong communication and motivational skills.
• Must have flexibility to work nights, weekends, and holidays.
• Passion for Hawaiian culture and a love of the island vibe!

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Compensation: Competitive salary