Shift Leader

Penn Station Sandwiches; Monroe (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

FREE Meal on days you are working

Health insurance

Job summary

Penn Station Sandwiches in Monroe, OH is seeking a Shift Leader to support restaurant operations during opening, mid-shift, and closing hours. You will mentor a fast-paced team, ensure guest satisfaction, and uphold safety and cleanliness standards.

The role emphasizes coaching team members, maintaining hospitality, and delivering a consistent guest experience under brand standards. Competitive pay, flexible schedules, and meals on work days are offered.

Qualifications

• Strong customer service skills and ability to lead a team.
• Authorized to work in the United States.
• Minimum age of 17.
• Reliable transportation required.

Responsibilities

• Serve guests by taking orders and handling cash/credit cards with a friendly, respectful approach.
• Deliver meals to guests at tables or pickup areas while maintaining top service.
• Keep the work area, dining room, parking lot and restrooms clean and organized.

Skills

Leadership

Customer service

Teamwork

Communication

Job description

We have an opening for a Shift Leader position. The work schedule for this position could include a combination of opening, mid-shift, and closing. Working here is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment. The Shift Leader position is an important role within our restaurant management team.

Benefits/Perks

• Flexible schedules
• Competitive pay
• FREE Meal on days you are working

Requirements

• You must team-oriented, friendly, honest, and have great customer service skills.
• Reliable transportation is required
• Be authorized to work in the United States
• Be at least 17 years old

Responsibilities

• Serving guests by taking orders, handling cash and credit cards, by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, and restrooms.
• Stock as needed to maintain inventory throughout your shift.
Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Supplemental pay

• Bonus pay

Benefits

• Health insurance