Shift Leader

Workstream; Mishawaka (IN); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Tuition Assistance

Health & Vision Benefits

Employee discount

Job summary

Wetzel's Pretzels in Mishawaka, IN is seeking a Shift Lead to oversee the bakery floor when management is away. You will direct daily operations, supervise staff, and ensure timely, high-quality pretzels and service, while training new team members.

This part-time role requires 25–30 hours weekly, weekend availability, reliable transportation, and a positive approach. Compensation is $15+ per hour plus tips; the team enjoys flexible scheduling, employee discounts, and growth opportunities.

Qualifications

• Experience in a fast-paced foodservice environment is a plus.
• Must be available to work 25–30 hours weekly, including weekends.
• Reliable transportation required.
• No experience required but bring your A game.

Responsibilities

• Direct all daily bakery operations in the absence of supervisors.
• Supervise and train team members.
• Ensure all food preparation is completed to standard.
• Manage breaks and shift changes.
• Provide fast, friendly service and quality customer experience.
• Support cashiering, baking, and expediting as needed.

Skills

Guest Focus

Customer Service

Problem Solving

Weekend Availability

Reliability

Job description

We are a fresh bakery producing hot, crave-able, hand-made pretzels that are best in class ……just like our teams! No experience is required but bring your A game…. you need to be reliable, positive and enjoy delighting our fabulous customers.

Shift Leader at Wetzel's Pretzels

Compensation: Hourly Rate + Tips = $15+ per hour

Are you looking for a fun and dynamic working environment? Do you enjoy delighting customers with delicious, hand-made pretzels? If so, we have the perfect opportunity for you!

Wetzel's Pretzels is a fresh bakery known for producing the best-in-class, crave-able pretzels. We are seeking a highly skilled and motivated Shift Lead to join our team. As a Shift Lead, you will have the overall responsibility for directing the daily operations of the bakery in the General Manager's and Assistant Manger's absence .

The ideal candidate must be available to work 25-30 hours per week, and overtime when needed. Weekends are required when needed. Must have reliable transportation. Previous food experience is a plus!

Why should you apply?

• Competitive pay plus tips and bonuses
• Flexible scheduling
• Employee discount
• Tuition Assistance
• Potential Eligibility for Health & Vision Benefits

Responsibilities:

• Direct all daily operations of the bakery in the absence of management
• Supervise and train employees
• Ensure all food preparation is complete
• Manage employee breaks and shift changes
• Motivate and assist in the training of new team members
• Ensure compliance with Occupational Safety and Health Act, local health and safety codes, and company policies
• Maintain facility, equipment, and grounds
• Follow Wetzel's Pretzels store audit standards
• Support other employees in completing their tasks
• Provide fast, accurate service and ensure excellent customer experience
• Perform tasks including cashiering, rolling, baking, and expediting

Required Competencies:

• Guest Focus & Customer Service
• Passion for Results - set compelling targets and deliver on commitments
• Problem Solving and Decision Making - make good decisions based on analysis, experience, and judgment
• Reliable Transportation - show up on time and act in a professional manner
• Available weekends and major holidays

Location: University Park Mall 6501 Grape Rd, Mishawaka, IN 46545, USA