Shift Leader

Dunkin'; Michigan; On-site; USD 17,000 - 22,000; Full time

Job summary

Smoothie King in Comstock Park, MI is seeking a Brand Ambassador / Shift Leader to help guests meet health goals by guiding smoothie and retail product choices. This role also provides leadership when the General Manager is absent and supports team members across shifts.

The position requires a minimum of 1 year in restaurant or retail customer service, proficiency with Microsoft Office, and solid POS knowledge. Punctuality and a strong customer-focused mindset are essential.

Qualifications

• Minimum 1 year of experience in a restaurant or similar retail customer service.
• Microsoft Office knowledge required.
• Knowledgeable of general POS functionality.
• Excellent communication skills with the ability to give and receive feedback.

Responsibilities

• Ensures Guest’s purpose is met when smoothies are ordered.
• Greets and engages the Guest to provide a friendly experience.
• Properly preps all fruits, vegetables, frozen items, powders, and liquids.
• Performs opening and/or closing duties.
• Shows up on time and ready to work.
• Lives and promotes the culture, values, and mission of Smoothie King.
• Assists in Team Member management throughout shifts.
• Fulfills cash handling, inventory, and open/closing store assignments.

Skills

Microsoft Office

POS systems

Communication skills

Education

1 year restaurant/retail experience

Job description

As a brand ambassador, Shift Leaders will help our guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them to live a healthy and active lifestyle! A Shift Leader will also provide guidance to team members when the General Manager is not in the store. The successful shift leader will be passionate about the brand and demonstrate willingness to take on new challenges.

Responsibilities:

• Ensures Guest’s purpose is met when smoothies are ordered.
• Greets and engages the Guest to provide a friendly experience
• Properly preps all fruits, vegetables, frozen items, powders, and liquids.
• Performs opening and/or closing duties.
• Shows up on time and ready to work.
• Lives and promotes the culture, values, and mission of Smoothie King
• Assists in Team Member management throughout shifts.
• Fulfills cash handling, inventory, and open/closing store assignments.

Essential Functions:

• Minimum 1 years of experience as a team member in a restaurant or similar type of retail customer service business.
• Microsoft Office knowledge required.
• Knowledgeable of general POS functionality.
• Excellent Communication Skills, ability to give and receive feedback.

4036 Alpine Ave NW, Comstock Park, MI 49321, USA