Shift Leader

Workstream; Holland Charter Township (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Workstream is seeking a Shift Leader in Holland Charter Township, Michigan. As a brand ambassador, you'll assist guests in selecting smoothies and retail products to enhance their healthy lifestyles. Responsibilities include ensuring guest satisfaction, engaging with customers, and providing guidance to team members. Candidates should have at least 1 year of restaurant or retail experience, and possess excellent communication skills. Join a vibrant culture that values health and teamwork!

Qualifications

• Minimum 1 year of experience as a team member in a restaurant or similar retail environment.

Responsibilities

• Ensure guest satisfaction with smoothie orders.
• Greet and engage guests for a friendly experience.
• Prep all necessary ingredients diligently.
• Handle cash and manage store tasks as needed.

Skills

Excellent Communication Skills

Customer service experience

Microsoft Office knowledge

POS functionality knowledge

Job description

As a brand ambassador, Shift Leaders will help our guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them to live a healthy and active lifestyle! A Shift Leader will also provide guidance to team members when the General Manager is not in the store. The successful shift leader will be passionate about the brand and demonstrate willingness to take on new challenges.

Responsibilities

• Ensures Guest’s purpose is met when smoothies are ordered.
• Greets and engages the Guest to provide a friendly experience
• Properly preps all fruits, vegetables, frozen items, powders, and liquids.
• Performs opening and/or closing duties.
• Shows up on time and ready to work.
• Lives and promotes the culture, values, and mission of Smoothie King
• Assists in Team Member management throughout shifts.
• Fulfills cash handling, inventory, and open/closing store assignments.

Essential Functions

• Minimum 1 years of experience as a team member in a restaurant or similar type of retail customer service business.
• Microsoft Office knowledge required.
• Knowledgeable of general POS functionality.
• Excellent Communication Skills, ability to give and receive feedback.