Shift Leader

Playa Bowls; Kalamazoo (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Playa Bowls is seeking a Shift Leader to oversee operations during shifts in Kalamazoo, MI. The role involves supervising staff, ensuring food safety standards, and managing customer interactions. Candidates should have a high school diploma and experience in cash handling, with leadership experience preferred.

Qualifications

• Experience in cash handling and customer service.
• Knowledge of food safety regulations.

Responsibilities

• Supervise team activities during shifts.
• Ensure compliance with food safety and cleanliness standards.
• Manage cash transactions accurately.

Skills

Cash handling

Knowledge of food safety

Problem-solving

Conflict resolution

Basic math skills

Education

High school diploma or equivalent

Job description

Join to apply for the Shift Leader role at Playa Bowls.

This range is provided by Playa Bowls. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$12.00/hr - $16.00/hr

About Company

Playa Bowls is New Jersey's Original Acai Shop, committed to bringing superfruit bowls to the masses with the freshest, highest quality ingredients and a fantastic in-store experience. From humble beginnings, we have grown into a franchisor with over 300 units, adding more than 70 locations in 2024 and planning to add 90 more in 2025. Our rapid growth presents exciting opportunities for team members to help us expand our brand.

About The Role

The Shift Leader ensures smooth operations during their shift. Responsibilities include supervising staff, managing customer service, maintaining food safety and cleanliness standards, handling cash transactions, and resolving conflicts among staff or customers. The role is vital in delivering an exceptional guest experience and supporting operational goals.

Minimum Qualifications

• High school diploma or equivalent
• Experience in cash handling and customer service
• Knowledge of food safety regulations

Preferred Qualifications

• Leadership experience in food service
• Food safety or management certification
• Experience with inventory management

Responsibilities

• Supervise team activities during shifts
• Ensure compliance with food safety and cleanliness standards
• Manage cash transactions accurately
• Address customer inquiries and resolve conflicts professionally
• Train new staff on safety and operational procedures

Skills

Essential skills include cash handling, knowledge of food safety, problem-solving, conflict resolution, and basic math skills for financial reconciliation.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants