Shift Leader

Hunter Super Techs - TurnPoint; Jackson (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Hunter Super Techs - TurnPoint in Jackson, MS is seeking a Shift Leader to oversee daily operations, drive sales, and ensure guest satisfaction. You will coach Team Members, execute the shift plan, and manage cash controls to protect profitability.

The role requires 1–2 years of quick-service experience, a high school diploma or GED, and the flexibility to work evenings, weekends, and holidays. This is a hands-on supervisory position with accountability for service speed and brand standards.

Qualifications

• Must be at least eighteen (18) years of age.
• High school diploma or GED required; two (2) years of college preferred.
• One (1) to two (2) years of previous quick-service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.

Responsibilities

• Lead shift to achieve sales and profitability goals.
• Motivate and direct Team Members to meet guest expectations.
• Manage inventory via daily and weekly counts; receive truck orders.
• Ensure operations align with brand standards and shift plan.
• Perform Team Member duties when necessary.

Skills

Guest service principles

Availability

Coaching and feedback

Education

High school diploma or GED

Job description

Now Hiring: Shift LeaderLocation: Jackson, MSPosition OverviewThe Shift Leader is the shift leader of the restaurant, focused on delivering sales and profit results through profitability, guest experience, people development, and operations. The Shift Leader supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The Shift Leader operates under the direction of the RGM and directly manages a shift of Team Members.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIESPROFITABILITYFollows all cash control and security procedures (e.g., safe counting, cash drawers).Maintains inventory by performing daily and weekly inventory inspections.Receives inventory truck orders.GUESTMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.PEOPLEProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance.OPERATIONSSets an example for Team Members by working hard to implement the shift plan and drive operational results.Directs efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.Motivates Team Members during shifts at each of the workstations.Reviews restaurant results to identify successes and areas for improvement.Ensures that the restaurant upholds all operational and brand standards.Performs the duties of a Team Member when necessary.QUALIFICATIONS AND SKILLSMust be at least eighteen (18) years of age.High school diploma or GED required; two (2) years of college preferred.One (1) to two (2) years of previous quick-service restaurant experience.Demonstrated understanding of guest service principles.Available to work evenings, weekends, and holidays.Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.Apply Today!