Shift Leader

Hunter Super Techs - TurnPoint; Kosciusko (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

Hunter Super Techs - TurnPoint in Kosciusko, MS is seeking a Shift Leader to supervise a restaurant shift, drive sales, and ensure exceptional guest service. You will support the RGM and AM, coach Team Members, and manage operations during assigned shifts to meet profitability and brand standards.

The role requires 18+, a high school diploma or GED, and availability for evenings, weekends, and holidays. Prior quick-service experience is preferred, with flexibility to work long or irregular

Qualifications

• Requires guest service principles understanding.
• Coaching and giving feedback to Team Members.
• Availability for evenings, weekends, and holidays.
• Willingness to work long/irregular shifts as needed.

Responsibilities

• Drive profitability and guest satisfaction by delivering fast and friendly service.
• Direct and motivate Team Members during shifts across workstations.
• Implement shift plan to achieve operational results and brand standards.
• Prepare and sell products accurately and promptly within speed-of-service guidelines.
• Review restaurant results to identify successes and improvements; uphold standards.
• Perform Team Member duties when necessary.

Skills

Guest service

Communication

Time management

Team coaching

Education

High school diploma or GED

2 years college preferred

Job description

Now Hiring: Shift LeaderLocation: KOSCIUSKO, MSPosition OverviewThe Shift Leader is the shift leader of the restaurant, focused on delivering sales and profit results through profitability, guest experience, people development, and operations. The Shift Leader supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The Shift Leader operates under the direction of the RGM and directly manages a shift of Team Members.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIESPROFITABILITYFollows all cash control and security procedures (e.g., safe counting, cash drawers).Maintains inventory by performing daily and weekly inventory inspections.Receives inventory truck orders.GUESTMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.PEOPLEProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance.OPERATIONSSets an example for Team Members by working hard to implement the shift plan and drive operational results.Directs efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.Motivates Team Members during shifts at each of the workstations.Reviews restaurant results to identify successes and areas for improvement.Ensures that the restaurant upholds all operational and brand standards.Performs the duties of a Team Member when necessary.QUALIFICATIONS AND SKILLSMust be at least eighteen (18) years of age.High school diploma or GED required; two (2) years of college preferred.One (1) to two (2) years of previous quick-service restaurant experience.Demonstrated understanding of guest service principles.Available to work evenings, weekends, and holidays.Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.Apply Today!