Shift Leader

Ontario Trillium Foundation; Inman (SC); On-site; USD 14,774 - 21,042; Part time

Job summary

The Ontario Trillium Foundation is seeking a Shift Leader for Little Caesars in Inman, South Carolina. In this role, you will oversee shift operations, ensuring exceptional guest service and effective team management.

Responsibilities include leading team members, resolving guest complaints, and ensuring compliance with food safety standards. If you're passionate about providing great service and have proven leadership skills, we encourage you to apply!

Qualifications

• Proven ability to lead teams and manage shifts effectively.
• Knowledge of food safety and sanitation standards.
• Strong customer service skills.

Responsibilities

• Lead team members on shifts and assign tasks.
• Ensure guest satisfaction by providing excellent service.
• Manage cash handling procedures and count drawers.

Skills

Guest service

Team leadership

Sales promotion

Food safety knowledge

Job description

Up to $13 an hour!

As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

Responsibilities

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
• Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties
• Make guests really happy by providing great guest service
• Resolve guest complaints/issues
• Lead team members to open, transition, and close shifts
• Manage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as needed
• Promote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shift
• Count drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required