Shift Leader

IRMG GROUP; Frisco (TX); On-site; USD 21,000 - 22,000; Full time

Job summary

IRMG GROUP is seeking a Shift Leader at Popeyes in Frisco, TX to oversee daily restaurant operations, manage inventory, and uphold quality, service, and cleanliness. The role emphasizes team support, financial accountability, and delivering an excellent guest experience.

The position requires high school diploma or GED, and pays $15.00–$16.00 per hour. It includes responsibilities such as ensuring standards, store safety, and customer satisfaction in a fast-paced environment.

Qualifications

• Demonstrated people skills and ability to work in a fast-paced environment.
• Strong team collaboration and communication abilities.
• Focus on delivering quality products and customer service.
• Willingness to learn and adapt to new tasks.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Skills

People skills

Teamwork

Customer service

Quality focus

Adaptability

Cash handling

Store safety

Communication

Education

High School/GED

Job description

Job Details

Job Location: Popeyes at Stonebriar Centre Mall- 2601 Preston Road - Frisco, TX 75034 | Position Type: Shift Leader | Education Level: High School/ GED | Salary Range: $15.00 - $16.00 Hourly | Job Category: Operations

Company Overview:

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary:

As a Shift Leader you’ll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you’ll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities:

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Qualifications

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.