Shift Leader

Ontario Trillium Foundation; Hoover (AL); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Hourly pay + tips

Flexible scheduling

Paid training

Tuition assistance SNHU

Employee discounts

Growth into management

Job summary

Dunkin’ in Hoover, AL is hiring a Shift Leader to guide the team during busy shifts and ensure exceptional guest service. You’ll lead by example, help with food prep, inventory, and cash handling, and coach crew members to deliver great coffee and a welcoming experience.

We offer competitive hourly pay with tips, flexible scheduling, and opportunities to grow into management roles. If you’re energetic, reliable, and ready to lead, apply today and become part of our fast-paced team.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership experience

Customer service

Communication skills

Multitasking under pressure

Flexibility

Job description

Why Dunkin’?

• America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders.

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go‑to person during your shift, helping to:

• Lead by example and support your team in delivering top‑notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Ready to Lead the Way?

If you’re ready to energize your career and be part of a fun, fast‑paced team, apply today and start your journey with Dunkin’!