Shift Leader

Ontario Trillium Foundation; Massapequa (NY); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Discounted tuition for you and your family

Employee discounts

Job summary

Ontario Trillium Foundation is hiring a Shift Leader in Massapequa, NY. In this role, you will lead your team to deliver excellent guest service, manage operations, and coach team members. Previous experience in food service or retail is needed, along with a positive attitude and strong communication skills. Dunkin’ offers competitive pay, flexible scheduling, and opportunities for growth. If you’re ready to take the lead, apply today to start your journey with Dunkin’!

Qualifications

• Previous experience in food service or retail is required.
• Ability to work flexible hours including mornings, weekends, and holidays.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Train and coach crew members to be their best.
• Ensure the store stays clean and safe.

Skills

Leadership experience

Strong communication skills

Multitasking ability

Positive attitude

Job description

Why Dunkin’?

• America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top‑notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Ready to Lead the Way?

If you’re ready to energize your career and be part of a fun, fast-paced team, apply today and start your journey with Dunkin’!