Shift Leader

Ontario Trillium Foundation; Marion (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Discounted tuition for you and your family

Employee discounts

Opportunities to grow into management roles

Job summary

Ontario Trillium Foundation is looking for motivated Shift Leaders to join their Dunkin’ team in Marion, Massachusetts. As a Shift Leader, you'll lead team operations, ensure guest satisfaction, and assist in training crew members. Ideal candidates will have food service or retail experience, strong communication skills, and a positive attitude. This role offers competitive pay, flexible scheduling, and growth opportunities within the company.

Qualifications

• Previous experience in food service or retail preferred.
• Leadership experience is a plus.
• Willingness to work flexible hours including weekends and holidays.

Responsibilities

• Lead by example and support the team in delivering guest service.
• Manage operations including food prep and inventory.
• Train and coach crew members.

Skills

Positive attitude

Strong communication skills

Ability to multitask

Team-first mindset

Job description

Why Dunkin’?

• America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top‑notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Ready to Lead the Way?

If you’re ready to energize your career and be part of a fun, fast-paced team, apply today and start your journey with Dunkin’!