Shift Leader

Insomniacookies; Greeley (CO); On-site; USD 23,419 - 26,174; Part time

Benefits offered by this job

Pay rate $17/hr

Flexible part-time work schedules

Paid time off and paid sick time

Pet insurance for your furry loved one

Excellent training & mentorship

Job stability with a rapidly growing

Achievable growth/promotion

Fun team environment

Free cookies with every shift!

Job summary

Insomniacookies in Greeley, CO is seeking a Shift Leader to captain bakery operations during day or night. You will lead the cookie crew, ensure top customer service, manage tasks, and uphold food safety.

This role emphasizes mentorship, speed, accuracy, and a fun team environment at a growing company. Requirements include at least 1 year in customer service, POS experience, and strong communication and leadership skills.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient and detail oriented.

Responsibilities

• Provide incredible customer service and quality products to all guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

Skills

Customer service

POS experience

Communication skills

Time management

Leadership

Tools

POS Systems

Cash handling

Job description

As a Shift Leader at our Greeley, CO store located at 2539 11th Ave, Greeley, CO 80631, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands‑on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Perks

• Pay rate: $17.00/hr
• Flexible part‑time work schedules
• Paid time off and paid sick time
• Pet insurance for your furry loved ones
• Excellent training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

Responsibilities

• Provide incredible customer service and quality products to all guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient.
• Detail focused and results‑oriented.
• Ability to lead‑by‑example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.