Shift Leader

Insomniacookies; Laramie (WY); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Flexible part-time work schedules

Paid vacation and paid sick time

Pay-on-Demand

Pet insurance

Excellent training & mentorship

Achievable growth/promotion opportunities

FREE cookies with every shift!

Job summary

Insomniacookies in Laramie, WY is seeking a dedicated Shift Leader to manage bakery operations and customer service. The ideal candidate will have a passion for leading a team in a fun and productive environment, ensuring quality service and products.

Your role includes maintaining operational standards while motivating the Cookie Crew, alongside the perks of flexible schedules, paid vacation, and daily pay for shifts. Join a growing company committed to providing excellent training and mentorship!

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Outstanding communication, time management, and people skills.
• Ability to lead by example and motivate others.

Responsibilities

• Provide incredible customer service and quality products to all of our guests.
• Support store leadership by maintaining operations during your shift.
• Manage cash handling and deposits.

Skills

Customer service experience

Point of Sales systems

Communication skills

Time management

Leadership ability

Ability to lift 40 lbs

Job description

As a Shift Leader at our UW store located at 305 S 17th St, Laramie, WY 82070, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands‑on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

SOME OUR SWEET SHIFT LEADER PERKS:

• Flexible part‑time work schedules
• Paid vacation and paid sick time
• Pay‑on‑Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Pet insurance for your furry loved ones
• Excellent training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient
• Detail focused and results‑oriented
• Ability to lead‑by‑example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed