Shift Leader

Tropical Smoothie Cafe; Marco Island (FL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Shift Smoothie

Shift tips

Health care after 90 days

Job summary

Tropical Smoothie Cafe on Marco Island, FL is seeking a Crew Member Lead to join our fast-paced cafe team. The role pays 18 to 20 dollars per hour, with no grill or fryer responsibilities, and focuses on delivering hospitality, training staff, and keeping the cafe running to brand standards.

You will interact with crew members and customers, model a positive energy, train shifts, manage labor and inventory, and support opening/closing duties.

Qualifications

• Experienced Tropical Smoothie Cafe Crew Member.
• Legally able to work within the State and Federal guidelines.

Responsibilities

• Interacts with crew members and customers, delivering hospitality.
• Trains and coaches crew members during each shift to uphold brand standards.
• Ensures each station operates to Tropical Smoothie Cafe standards.
• Uses tools to manage labor and control inventory.
• Performs additional tasks necessary to run the cafe.

Job description

18-20 Per hour – NO GRILL NO FRYER

ESSENTIAL FUNCTIONS

Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).

Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.

Knowledgeable and proficient in each position within the cafe.

Successfully completed the Café Basics Training Program and Certified Trainer Program.

Ensures each station is operating to Tropical Smoothie Cafe’s standards.

Trains and coaches crew members during each shift to ensure brand standards are upheld.

Uses tools to accomplish goals, manage labor and control inventory.

Performs any additional tasks necessary to run the cafe.

Benefits:

Shift Smoothie, Shift tips, Health care if needed after 90 days.

Requirements:

REQUIRED EXPERIENCE

Experienced Tropical Smoothie Cafe Crew Member.

Legally able to work within the State and Federal guidelines.

PHYSICAL REQUIREMENTS

Continuous standing and walking throughout the duration of each shift.

Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out trash.

Constant face-to-face interactions with crew members and customers.

Safely navigate in a fast-paced cafe environment.

Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

Most shifts are between six to eight hours, but this may vary.

Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities.

Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.

Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.

Fun, fast-paced, upbeat environment with no fryers!