Shift Leader

Insomnia Cookies; Fairborn (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Shift Leader at a vibrant bakery where you will lead by example and ensure exceptional customer experiences. This role involves hands-on leadership, from baking to managing operations, in a fun and exciting environment. With opportunities for growth and a supportive team, you will play a crucial role in creating memorable moments for our guests. If you are passionate about customer service and enjoy a fast-paced setting, this is the perfect opportunity for you to shine.

Benefits

Paid vacation and sick time off

Pet insurance

Job stability

Growth and promotion opportunities

Fun team environment

Qualifications

• At least 1 year of experience in a customer service role.
• Outstanding communication and leadership abilities.

Responsibilities

• Provide incredible customer service and quality products.
• Support store leadership and maintain operations during shifts.

Skills

Customer Service

Point of Sales Systems

Communication Skills

Time Management

Leadership

Detail Oriented

Job description

As a Shift Leader at our Fairborn OH store located 3800 Colonel Glenn Hwy, Fairborn OH, 45324 you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

* Paid vacation and sick time off

* Pet insurance for your furry loved ones

* Job stability with a rapidly growing and reputable company

* Achievable growth/promotion opportunities

* You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

* Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

* Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

* Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

* Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

* At least 1 year of working experience in a customer service focused role

* Point of Sales systems experience

* Outstanding communication, time management, and people skills

* Detail focused and results-oriented

* Ability to lead-by-example and motivate others

* Ability to lift up to 40 lbs.

* Legally eligible to work in the United States

* Must be 18 years or older to be employed

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