Restaurant Shift Leader

Hot Head Burritos; Kettering (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated Shift Leader to ensure smooth operations and exceptional service. This role demands strong leadership and food safety knowledge, along with a passion for customer service. You'll be at the forefront, coaching your team and managing shifts to maintain high standards. If you're energetic and eager to grow in a collaborative environment, this opportunity is perfect for you. Join a team that values excellence and offers various benefits to support your career growth.

Benefits

Tips

Instant Pay

Free Food

Flexible Scheduling

Advancement Opportunities

Holiday Closures

Referral Program

Paid Time Off

Medical, Vision & Dental Insurance

401(k) for qualifying employees

Qualifications

• Strong knowledge of restaurant operations and food safety regulations.
• Previous experience in a management or supervisory role in a restaurant.

Responsibilities

• Maintain high-quality service standards and manage shift operations.
• Provide coaching and support to team members for their development.

Skills

Leadership Skills

Food Safety Procedures

Customer Service Skills

Communication Skills

Teamwork

Education

ServSafe Certificate

Job description

At Hot Head Burritos, the Shift Leader plays a crucial role in ensuring successful restaurant operations. This position requires strong leadership skills, a focus on food safety procedures, coaching abilities, and the ability to act as the Person-In-Charge (PIC) in the absence of a manager. If you have a passion for food, exceptional customer service skills, and a drive to excel in the restaurant industry, we encourage you to apply.

Perks & Benefits:

• Tips
• Instant Pay
• Free Food
• Flexible Scheduling
• Advancement Opportunities
• Holiday Closures
• Referral Program
• Paid Time Off
• Medical, Vision & Dental Insurance
• 401(k) for qualifying employees

Our Ideal Candidate:

• Understanding of and commitment to food safety procedures and regulations
• Strong knowledge of restaurant operations - Must have PIC or ServSafe Certificate or willing to obtain before starting
• Previous experience as a manager, leader, or supervisor in a restaurant setting
• Energetic, passionate, and eager to learn
• Enjoys being part of a team and serving others
• Excellent communication and interpersonal skills
• Ability to safely lift over 50 lbs. and stand for extended periods
• Ability to prepare and serve food in accordance with state and federal safety standards
• Available to work nights and weekends

Key Responsibilities:

Shift Management / PIC:

• Maintain high-quality service standards, delegate staff
• Verify inventory levels and report discrepancies to management
• Address customer concerns and resolve conflicts professionally
• Make informed decisions regarding guest accommodations, staffing, and operational issues

Coaching & Leadership:

• Provide guidance, support, and coaching to team members, fostering their professional development through clear communication
• Lead by example, demonstrating a positive work ethic and maintaining a professional attitude

Financial Management:

• Prepare daily reports and deposits, ensuring accuracy and adherence to procedures
• Monitor cash flow, report discrepancies

Safety & Cleanliness:

• Maintain the highest standards of food safety and cleanliness

Must be at least 18 years old and authorized to work in the United States. Employment is contingent upon background check results.