Shift Leader

Papa John's International , Inc.; Fairborn (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a Shift Leader to supervise operations in a fast-paced restaurant environment. In this role, you will ensure high-quality products and customer service while managing shifts and adhering to company policies. The position offers a unique opportunity for advancement, allowing you to develop valuable skills and potentially become a franchisee. With a focus on teamwork and a positive atmosphere, this role is perfect for those looking to grow within the industry and make a significant impact on restaurant profitability.

Benefits

Food Discounts

Paid Time Off

Flexible Hours

Training Program

401K Program

Opportunity for Advancement

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Supervises shifts to ensure high-quality products and customer service.
• Manages operations and ensures compliance with company policies.
• Contributes to profit goals and manages inventory levels.

Skills

Inventory Management

Training Experience

POS Systems

Fast-Paced Experience

Fluent in English

Advanced Knowledge of Cash Registers/Money Handling

Food Safety

Food Preparation

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Benefits:

• Food Discounts
• Paid Time Off
• Flexible Hours
• Training Program
• 401K Program
• Opportunity for Advancement – YOU have the potential to one day become a Franchisee!
• Along with a competitive paycheck, you will work in a fun, nurturing environment where you will learn valuable business and personal skills

Shift Leader

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high-quality products and customer service, contributing to restaurant profitability. Responsibilities include managing operations, executing all Company policies, procedures, programs, and systems, and ensuring compliance with all laws and ethical practices.

Responsibilities

• Adheres to guidelines and expectations for each station, including dough management, accuracy, and proper portioning. Performs duties such as making quality products, following all preparation procedures, and maintaining product holding times. Contributes to achieving the Company’s product goal, minimizes customer complaints, and responds appropriately to customer needs. Follows all policies and procedures outlined in the TM handbook, including image, attendance, safety, and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others, and is flexible and adaptable to change.
• Ensures adequate shift coverage, provides immediate feedback, maintains product quality, customer service, and performance responsibilities such as MCE readiness, food/labor costs, and restaurant cleanliness. Follows all policies related to shift management.
• Contributes to profit goals by ensuring they stay within company guidelines and target goals, accurately utilizing the FOCUS System. Executes cash management duties and assists in managing inventory levels to minimize loss.

Key Ingredients

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Ability to lift up to 50 lbs.

Additional Skills

• Inventory Management
• Training Experience
• POS Systems
• Fast-Paced Experience
• Fluent in English
• Advanced Knowledge of Cash Registers/Money Handling
• Food Safety
• Food Preparation