Shift Leader

Ontario Trillium Foundation; Dexter (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive compensation

Amazing team

Career progression

And many more

Job summary

Little Caesars is seeking a Shift Leader to oversee daily shift operations, guest experience, and sales performance at the Dexter store. You will lead a team, execute brand standards, and follow operating policies in the absence of the manager.

You will manage line duties, ensure food safety, training, and cost controls while promoting in-store promotions. The role emphasizes guest satisfaction and smooth shift transitions to maintain service excellence.

Qualifications

• Experience leading a team on shifts.
• Strong guest service orientation and problem solving.
• Ability to train and provide feedback to staff.
• Excellent communication with team and customers.
• Knowledge of safety procedures and cash handling protocols.

Responsibilities

• Lead team members on shifts, assign tasks, and train.
• Utilize the huddle board and adhere to labor laws and safety procedures.
• Ensure security procedures and cash handling are followed.
• Open/close duties and transition between shifts.
• Provide great guest service and resolve complaints.
• Lead team to open, transition, and close shifts; organize line.
• Uphold product quality standards and work the line when needed.
• Promote sales through in-store promotions and suggestive selling.
• Enforce food safety standards and control costs, waste, and cash on shift.
• Complete required e-learning.

Skills

Team leadership

Guest service

Communication

Training & feedback

Cash handling

Tools

POS system

Job description

As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the job may change as necessitated by business demands so please discuss the job responsibilities with the Owner and/or his/her designee. He/She/They will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
• Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties
• Make guests really happy by providing great guest service
• Resolve guest complaints/issues
• Lead team members to open, transition, and close shifts
• Manage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as needed
• Promote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shift
• Count drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required

Why work for us?

• Competitive compensation
• Amazing team
• Career Progression
• And many more.....