Shift Leader

Ontario Trillium Foundation; Franklin (Venango County); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive compensation

Retirement plan with company match

Career progression

Amazing team

Job summary

Little Caesars is seeking a Shift Leader to oversee daily shift operations, guest experience, and sales performance. In the absence of management, you will lead the team to deliver fast, friendly service while adhering to brand standards and operating policies.

You will coach team members, manage opening/closing tasks, uphold food safety standards, control costs, and support promotions. This role emphasizes teamwork, effective communication, and a proactive approach to guest satisfaction.

Qualifications

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
• Utilize the huddle board to position the team, and follow personnel policies, labor laws and safety procedures
• Ensure all security and cash handling procedures are followed
• Promote sales on the shift through suggestive selling and knowledge of in-store promotions
• Execute and support all food safety requirements and practice

Responsibilities

• Lead team members on shifts, including assigning tasks and training
• Open/close shift duties and transition smoothly between tasks
• Deliver great guest service and resolve guest concerns
• Maintain product quality standards and manage line operations
• Support in-store promotions and drive sales during the shift
• Ensure compliance with food safety and cash-handling procedures
• Discuss responsibilities with Owner or designee as needed

Job description

As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the job may change as necessitated by business demands so please discuss the job responsibilities with the Owner and/or his/her designee. He/She/ will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
• Utilize the huddle board to effectively position the team. Know and support appropriate personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties
• Make guests really happy by providing great guest service
• Resolve guest complaints/issues
• Lead team members to open, transition, and close shifts
• Manage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as needed
• Promote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shift
• Count drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required

Why work for us?

• Competitive compensation
• Retirement plan with company match
• Amazing team
• Career Progression
• And many more.....