Shift Leader

Chick-fil-A; Columbus (MS); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Chick-fil-A is hiring a Shift Lead to manage opening, mid-shift, and closing duties. The role emphasizes customer service excellence, team leadership, and maintaining restaurant standards in a fast-paced environment.

Applicants should be hard-working, reliable, and able to work a flexible schedule, including weekends. The successful candidate will lead a team, ensure food safety and cleanliness, and coach team members on policies and procedures while delivering a welcoming guest experience at

Qualifications

• High school diploma or equivalent required.
• 1 year restaurant management or leadership experience preferred.
• Willingness to work a rotating schedule including weekends and holidays.

Responsabilités

• Serve guests by taking orders, handling cash/credit, and preparing drinks and desserts with friendly, prompt service.
• Deliver meals to tables or designated pickup areas and maintain exemplary guest service.
• Maintain cleanliness of work area, dining room, restrooms, parking lot and play area.
• Stock sauces, cups, lids, and related items to support shifts.
• Lead and coach team members to uphold Chick-fil-A hospitality standards.

Connaissances

Hard-working

Team oriented

Customer service

Communication skills

Formation

High School diploma or equivalent

Description du poste

We have an opening for a Chick-fil-A Shift Lead position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.

Responsibilities:

• Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.
• Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Making deliveries
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Requirements:

• You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
• Reliable transportation with a current driver's license is required
• Be authorized to work in the United States
• Be at least 18 years old
• Must have a High School diploma or equivalent
• Be available to work any time including Saturdays- time off can be given for special requests
• Have at least one-year previous restaurant management or leadership experience is preferred.
• Excellent verbal and written communication skills

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.