Shift Leader

Thunderdome-Restaurant-Group; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Thunderdome Restaurant Group is seeking a Shift Lead in Cincinnati, OH to assist with guest experience and uphold our standards across menu items. You will work on the line during service, interact with guests, and help maintain a clean, efficient station.

You will mentor team members, support managers in accountability, and foster a positive, collaborative environment while adhering to safety and sanitation guidelines.

Qualifications

• Experience in a fast-paced restaurant environment.
• Ability to lift up to 50 pounds.
• Ability to follow safety and sanitation standards.

Responsibilities

• Assist with guest experience and quality of menu items.
• Support line during service with food preparation.
• Mentor and develop team members.
• Handle guest requests and complaints.

Skills

Guest service

Food & beverage knowledge

Team leadership

Safety compliance

Communication

Job description

WHO WE AREAre you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:Make a MemoryAdd ValueBe TransparentPersevereThrow the PartyOUR OPPORTUNITYShift leads are responsible for assisting with guest experience and the overall quality of menu items according to Thunderdome's standards and specs. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.HOW YOU WILL CONTRIBUTEKnowledgeable about our food and beverage offeringsMaintains a clean and professional appearanceFollows proper compliance of safety, sanitation and health standardsMaintains a clean and efficient work stationHandles guests' requests and complaints professionally and ensures guest satisfactionMaintains a positive and cooperative team environmentFrequently works on the line with food and beverage preparation while interacting with guestsAssisting managers in developing team members and holding them accountable to our highest standardsWHAT WE PROVIDEMedical, vision, dental and life insurance eligibility within 90 days of employment for full time team membersPaid time off eligibility after completing 90 days of service for full time team membersParticipation in a shared tip pool401K eligibility for full time team members after the completion of 1 year of continuous serviceOpportunity to grow, be challenged and pushed professionally