Shift Leader

Thunderdome Restaurant Group; Crestview Hills (KY); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical, vision, dental insurance

Paid time off

Participation in shared tip pool

401K eligibility

Job summary

Thunderdome Restaurant Group is seeking a Shift Lead for City Bird Crestview in Crestview Hills, KY. This role emphasizes enhancing guest experiences and maintaining high menu quality standards while supporting team growth.

Ideal candidates should possess strong customer service skills, be knowledgeable about food and beverages, and have the ability to handle multiple tasks effectively. The position offers opportunities for professional development and various benefits after eligibility periods.

Qualifications

• Ability to maintain a clean and professional appearance.
• Knowledge of safety, sanitation and health standards.
• Strong communication skills for guest interactions.

Responsibilities

• Assist with guest experience and overall menu quality.
• Handle guests' requests and complaints professionally.
• Maintain a clean and efficient work station.

Skills

Food and beverage knowledge

Customer service

Team cooperation

Job description

Job Details

Job Location: City Bird Crestview - Crestview Hills, KY 41017
Salary Range: $16.00 - $20.00 Hourly

WHO WE ARE

Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

OUR OPPORTUNITY

Shift leads are responsible for assisting with guest experience and the overall quality of menu items according to Thunderdome's standards and specs. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

HOW YOU WILL CONTRIBUTE

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Follows proper compliance of safety, sanitation and health standards
• Maintains a clean and efficient work station
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment
• Frequently works on the line with food and beverage preparation while interacting with guests
• Assisting managers in developing team members and holding them accountable to our highest standards

WHAT WE PROVIDE

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• Paid time off eligibility after completing 90 days of service for full time team members
• Participation in a shared tip pool
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally