Shift Leader

Thunderdome Restaurant Group; West Chester (Chester County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, vision, dental, and life insurance eligibility

Paid time off eligibility

Participation in a shared tip pool

401K eligibility after one year of service

Job summary

Thunderdome Restaurant Group is seeking a Shift Lead to enhance guest experiences at Currito Tylersville in West Chester, OH. The role involves assisting with menu quality and ensuring a satisfying environment for our guests.

Ideal candidates are passionate about the restaurant industry and possess strong customer service skills, along with the ability to follow safety and sanitation standards. We offer opportunities for growth, eligibility for insurance, and paid time off.

Qualifications

• Passionate about customer service and restaurant industry growth.
• Ability to lift up to 50 pounds and maintain manual dexterity.
• Strong auditory and visual skills.

Responsibilities

• Assist with guest experience and ensure quality of menu items.
• Maintain compliance with safety and sanitation standards.
• Handle guest requests and complaints professionally.

Skills

Knowledge of food and beverage offerings

Customer service skills

Ability to maintain a clean work station

Ability to follow instructions

Job description

Job Details

Job Location: Currito Tylersville - West Chester, OH 45069

WHO WE ARE

Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

OUR OPPORTUNITY

Shift leads are responsible for assisting with guest experience and the overall quality of menu items according to Thunderdome's standards and specs. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

HOW YOU WILL CONTRIBUTE

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Follows proper compliance of safety, sanitation and health standards
• Maintains a clean and efficient work station
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment
• Frequently works on the line with food and beverage preparation while interacting with guests
• Assisting managers in developing team members and holding them accountable to our highest standards

WHAT WE PROVIDE

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• Paid time off eligibility after completing 90 days of service for full time team members
• Participation in a shared tip pool
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally