Support Team Member

Krueger; Cincinnati (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Krueger’s Tavern, our neighborhood restaurant and bar, serving approachable comfort food and hand-crafted cocktails, is looking for experienced support team members. This role involves greeting guests, answering phones, taking reservations, and assisting with carry out operations in a fast-paced environment.

You will support the service and bar teams with clearing, cleaning and resetting tables, stocking supplies, and handling guest requests professionally while maintaining a positive,

Qualifications

• Experience in hospitality or food service preferred.
• Ability to lift up to 50 pounds.
• Ability to follow written and oral instructions and procedures.
• Professional appearance and customer focus.
• Positive and cooperative team player.

Responsibilities

• Greet guests, answer phones and take reservations.
• Assist with carry out operations.
• Support service team with clearing, cleaning and resetting tables.
• Support bar team with bar prep, stocking the bar and cleaning glassware.
• Address guest requests and resolve complaints professionally.

Skills

Guest service

Reservations handling

Team collaboration

Communication

Flexibility

Job description

WHO WE AREAre you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:Make a MemoryAdd ValueBe TransparentPersevereThrow the PartyOUR OPPORTUNITYKrueger’s Tavern, our neighborhood restaurant and bar, serving approachable comfort food and hand-crafted cocktails, is looking for experienced support team members. Support team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. Support team members function in different roles including, bar backs, hosts, food runners and server assistants. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.HOW YOU WILL CONTRIBUTEKnowledgeable about our food and beverage offeringsMaintains a clean and professional appearanceMaintains a safe and clean environment for guests and teamGreets our guests, answers phones and makes reservationsAssists with carry out operationsSupports service team with clearing, cleaning and resetting of tablesSupports bar team with bar prep, stocking the bar and cleaning glasswareHandles guests' requests and complaints professionally and ensures guest satisfactionMaintains a positive and cooperative team environmentWHAT WE PROVIDEMedical, vision, dental and life insurance eligibility within 90 days of employment for full time team members401K eligibility for full time team members after the completion of 1 year of continuous serviceOpportunity to grow, be challenged and pushed professionally