Shift Leader

Firehouse Subs - Franchise; Appleton (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a passionate team at a well-known restaurant chain dedicated to hearty food and heartfelt service. In this role, you'll be responsible for the smooth operation of shifts, ensuring compliance with regulations while fostering a positive and productive environment. Your leadership will help maintain high standards of guest service and operational efficiency. This is an exciting opportunity to be part of a community-focused franchise that values public safety and supports local initiatives. If you're ready to make a difference in a dynamic setting, this position is for you.

Qualifications

• Ability to lead a team and ensure compliance with regulations.
• Experience in managing restaurant operations effectively.

Responsibilities

• Ensure compliance with health and safety regulations.
• Lead restaurant team to meet service and quality standards.
• Assist in hiring, training, and managing staff.

Skills

Leadership

Customer Service

Compliance Knowledge

Operational Management

Education

High School Diploma

Restaurant Management Experience

Job description

REPORTS TO: General Manager

POSITION SUMMARY STATEMENT:

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

1. Ensure the restaurant is in full compliance with all local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, and any other regulations required for the legal operation of the business.
2. Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.
3. Ensure the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities, and sales growth.
4. Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs culture, mission, and vision statements.
5. Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
6. Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.
7. Ensure all required programs, reports, and legal documents are accurate, complete, and completed on schedule.
8. Actively participate in all Public Safety Foundation initiatives.
9. Represent Firehouse Subs professionally and positively at all times.
10. Communicate effectively with the GM/Owner regarding any issues that may impact the business.
11. Work on your feet for up to 13 hours at a time.
12. Lift up to 50 lbs as needed.
13. Perform any other duties assigned by the GM/Owner.

Compensation: $12.00 per hour

About Firehouse Subs

Firehouse Subs is a restaurant chain passionate about hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida, in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is built on decades of fire and police service, offering hot and hearty subs with high-quality meats and cheeses, and a commitment to saving lives through the Firehouse Subs Public Safety Foundation.

The founders are dedicated, the food is their creation, and the franchise community shares their passion for serving food and community. For the third consecutive year, Firehouse Subs was named the No.1 brand supporting local community activities, based on recent consumer data. The company and its suppliers donate a portion of purchases to the foundation for lifesaving equipment, with a minimum donation of $1 million annually.

Our Mission

• Hearty and Flavorful Food
• Heartfelt Service
• Public Safety

This franchise is independently owned and operated. Your application will go directly to the franchise restaurant, and all hiring decisions are made by the restaurant management. Please direct employment inquiries to the restaurant, not to Firehouse Subs Corporate.