Supervisor Billing Operations

Advocate Aurora Health; Green Bay (WI); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Billing Supervisor to oversee patient accounting operations in a remote role. This position involves ensuring accurate and compliant billing processes, managing a team, and implementing improvements to enhance efficiency. With a focus on quality and adherence to healthcare regulations, the successful candidate will play a crucial role in optimizing cash management and reducing accounts receivable. If you have a passion for healthcare and a knack for leadership, this opportunity is perfect for you.

Benefits

Health Insurance

Flexible Work Hours

Remote Work

Professional Development Opportunities

Qualifications

• 3-5 years in healthcare billing with various payers.
• Supervisory experience in billing or accounts receivable.

Responsibilities

• Supervise patient accounting operations ensuring compliance and efficiency.
• Implement improvements to billing systems and processes.

Skills

Healthcare Billing

Team Management

Communication Skills

Analytical Skills

Problem-Solving Skills

Knowledge of HIPAA

Microsoft Office Suite

Revenue Cycle Processes

Education

High School Diploma

Tools

Patient Billing Software

EHR Systems

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Teams

Job description

Department:

10308 Enterprise Revenue Cycle - WI HB Non-Government Billing Operations

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Mon-Fri / REMOTE salaried position

Major Responsibilities:

1. Supervise the assigned patient accounting operations, ensuring timely, accurate, compliant, and efficient billing processes for appropriate reimbursement and cash management to reduce accounts receivable, in accordance with GAAP.
2. Operate within budget and staffing levels.
3. Assess employee training needs and coordinate with training departments for staff development.
4. Implement improvements to billing systems and processes, focusing on quality and efficiency.
5. Ensure compliance with federal, state, and local billing and collection regulations, staying updated on regulatory changes and implementing necessary updates.
6. Act as liaison with providers, external departments, and insurance payors to resolve discrepancies, minimize receivables, and limit bad debt.
7. Develop and pursue improved collection techniques and cash application methods within legal and payer requirements.
8. Regularly evaluate department policies and procedures to enhance efficiency and performance.
9. Maintain productivity and quality standards, and reinforce these with team members.
10. Perform HR responsibilities including coaching, performance reviews, and fostering team morale and engagement. Make recommendations regarding hiring, promotions, and disciplinary actions.
11. Uphold the Advocate Aurora Health Care Code of Ethical Conduct, ensuring compliance with applicable policies, regulations, and laws.

Licensure, Registration, and/or Certification Required:

None specified

Education Required:

• High School Diploma

Experience Required:

• 3-5 years in healthcare billing, patient accounts, or collections, with experience across various payers including private insurance, Medicare, Medicaid, and self-pay.
• 3-5 years supervisory experience in billing or accounts receivable, with skills in team management, training, and performance management.
• Knowledge of healthcare regulations like HIPAA and compliance requirements.
• Proficiency with patient billing software and EHR systems.

Knowledge, Skills & Abilities:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Experience leading a patient accounting team
• Strong communication skills for training, supervision, and collaboration
• Excellent organizational, analytical, and problem-solving skills
• Knowledge of revenue cycle processes and healthcare patient accounting practices
• Ability to manage multiple projects and improve procedures
• Basic understanding of business, finance, and human resources management

Physical Requirements and Working Conditions:

• Remote position with potential travel; exposure to weather and road conditions.
• Operate necessary equipment; typical office environment.

This description provides a general overview and may include additional duties as required.