Shift Lead – Veterinary Team Leader & Client Care

Bfcareers; Iowa Colony (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

401(k) and retirement benefits

Student Debt Relief Program (for Full‑

Job summary

Banfield Pet Hospital is seeking a Shift Lead to support hospital leadership, supervise staff, and ensure high-quality veterinary care and client service. The role focuses on coordinating team efforts, maintaining standards, and delivering exceptional experiences to clients and their pets.

The position requires veterinary hospital experience, weekend/evening availability, and a commitment to preventive care and client education. A collaborative, patient-centered approach is essential.

Qualifications

• Two years minimum veterinary hospital experience required.
• Must be able to work weekends and evenings.
• Ability to provide exceptional client service and educate clients about preventive care.

Responsibilities

• Lead and supervise team when needed to ensure quality medical care and client service.
• Coordinate scheduling to meet client needs and plan CE activities.
• Ensure adherence to hospital policies and dress/grooming guidelines.
• Provide professional, efficient client service and client education about wellness plans and hospital services.

Skills

Veterinary hospital experience

Customer service excellence

Job description

Banfield Pet Hospital is seeking a Shift Lead to support hospital leadership, supervise staff, and ensure high-quality veterinary care and client service. The role focuses on coordinating team efforts, maintaining standards, and delivering exceptional experiences to clients and their pets.

The position requires veterinary hospital experience, weekend/evening availability, and a commitment to preventive care and client education. A collaborative, patient-centered approach is essential.