Shift Lead - Veterinary Care Leader & Team Coach

Banfield Pet Hospital; Florida; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Vision Insurance

401(k) and Roth retirement plan

Student debt relief program

Paid time off and holidays

Mental health resources

Life insurance

Disability insurance

Flexible Spending Accounts

Health Savings Account

Job summary

Banfield Pet Hospitals is seeking a Shift Lead to provide leadership across shifts, support the Practice Manager, and assist the veterinary team in delivering high-quality care. The role combines paraprofessional duties with leadership to keep the hospital productive and aligned with patient and client needs.

You will act as a mentor to staff, manage client interactions, and help optimize revenue and service quality while ensuring compliance with hospital procedures.

Qualifications

• Associate’s degree or veterinary technician certification preferred.
• Two years experience in healthcare or veterinary field required.
• Prior supervisory experience preferred.
• Medical terminology training preferred.

Responsibilities

• Lead paraprofessional staff and coordinate hospital productivity.
• Perform the duties of a CSC and veterinary assistant/technician; educate clients.
• Assist Practice Manager in leadership duties and managing client flow and animal care.
• Maintain accurate records and assist in daily hospital operations.

Skills

Leadership

Communication

Multi-tasking

Customer service

Education

Associate’s degree or veterinary technician certification

Job description

Banfield Pet Hospitals is seeking a Shift Lead to provide leadership across shifts, support the Practice Manager, and assist the veterinary team in delivering high-quality care. The role combines paraprofessional duties with leadership to keep the hospital productive and aligned with patient and client needs.

You will act as a mentor to staff, manage client interactions, and help optimize revenue and service quality while ensuring compliance with hospital procedures.