Shift Lead & Trainer — Café Operations & Hospitality

Workstream; Milford (CT); On-site; USD 16,531 - 24,796; Part time

Job summary

Tropical Smoothie Café is seeking Crew Members to help deliver on our promise of healthier lifestyle through great food and smoothies. You will interact with customers and crew, maintain brand standards, and participate in the Café Basics Training and Certified Trainer programs.

Shifts are typically six to eight hours with early mornings, evenings, weekends and holidays, in a fast-paced, upbeat cafe environment focused on teamwork and energy.

Responsibilities

• Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
• Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.
• Knowledgeable and proficient in each position within the cafe.
• Successfully completed the Café Basics Training Program and Certified Trainer Program.
• Ensures each station is operating to Tropical Smoothie Cafe’s standards.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Uses tools to accomplish goals, manage labor and control inventory.
• Performs any additional tasks necessary to run the cafe.

Job description

Tropical Smoothie Café is seeking Crew Members to help deliver on our promise of healthier lifestyle through great food and smoothies. You will interact with customers and crew, maintain brand standards, and participate in the Café Basics Training and Certified Trainer programs.

Shifts are typically six to eight hours with early mornings, evenings, weekends and holidays, in a fast-paced, upbeat cafe environment focused on teamwork and energy.