Shift Leader: Unparalleled Hospitality & Team Coaching

Workstream; New Haven (CT); On-site; USD 18,000 - 23,000; Part time

Job summary

Tropical Smoothie Cafe is seeking Crew Members to help deliver on our mission of inspiring a healthier lifestyle with tasty smoothies and fresh cafe fare. You will engage with customers, support team members, and uphold Tropical Smoothie Cafe's four values in a fast-paced environment.

Shifts vary, with early mornings, late evenings, weekends, and holidays possible; you will be trained to maintain brand standards and provide unparalleled hospitality.

Qualifications

• Interacts with crew members and customers using Tropitude.
• Delivers unparalleled hospitality to each customer that visits our cafe.
• Knowledgeable and proficient in each position within the cafe.
• Completes Café Basics Training Program and Certified Trainer Program.
• Ensures each station operates to Tropical Smoothie Cafe’s standards.
• Trains and coaches crew members during each shift to uphold brand standards.
• Uses tools to manage labor and control inventory.
• Performs any additional tasks necessary to run the cafe.

Responsibilities

• Interact with customers and crew to maintain a positive atmosphere.
• Ensure all cafe stations meet Tropical Smoothie Cafe standards.
• Lead and coach crew during each shift.
• Assist with labor management and inventory control.
• Perform additional cafe duties as needed.

Job description

Tropical Smoothie Cafe is seeking Crew Members to help deliver on our mission of inspiring a healthier lifestyle with tasty smoothies and fresh cafe fare. You will engage with customers, support team members, and uphold Tropical Smoothie Cafe's four values in a fast-paced environment.

Shifts vary, with early mornings, late evenings, weekends, and holidays possible; you will be trained to maintain brand standards and provide unparalleled hospitality.