Shift Lead: Team Leader & Path to Store GM

America's Pizza Company, LLC; Mansfield (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

America's Pizza Company, LLC is seeking a Shift Lead to assist the Restaurant General Manager and Store Assistant General Manager in overseeing all restaurant operations on assigned shifts. The role focuses on product quality, customer service, and overall supervision to maintain high standards and efficiency.

The ideal candidate will have at least 18 years old with 6 months in a restaurant, hospitality, or retail setting and possess strong leadership, communication, and organizational skills.

Qualifications

• Must be at least 18 years of age.
• Minimum 6 months experience in a restaurant, hospitality or retail environment, preferably with team lead experience.

Responsibilities

• Support the Restaurant General Manager with management of all associates during assigned shifts.
• Ensure food, beverage and service quality meet or exceed standards.
• Monitor all service equipment.
• Perform opening/closing duties; train and motivate fellow associates.
• Anticipate customer needs and address concerns.
• Assist with labor scheduling, product projections and financials for the store with manager approval.
• Ensure a safe working and customer experience environment.
• Ensure policy compliance and contribute to a positive team environment.

Skills

Sound judgment and decision making

Lead with respect and integrity

Detail-oriented

Interpersonal and communication skills

High performance culture

Motivate and empower a team

Self-driven and flexible

Microsoft Office proficiency

Tools

Microsoft Office Suite

Job description

America's Pizza Company, LLC is seeking a Shift Lead to assist the Restaurant General Manager and Store Assistant General Manager in overseeing all restaurant operations on assigned shifts. The role focuses on product quality, customer service, and overall supervision to maintain high standards and efficiency.

The ideal candidate will have at least 18 years old with 6 months in a restaurant, hospitality, or retail setting and possess strong leadership, communication, and organizational skills.