Shift Lead: Team Leader for Fast-Food Ops

Taco Bell; Gateway Drive (MO); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

Taco Bell is seeking a dedicated team member to support the RGM by running great shifts and solving daily challenges with independence. You will take ownership, assist teammates, and ensure a positive guest experience across all duties while maintaining food safety and Brand standards.

This role emphasizes reliability, strong time management, and the ability to work collaboratively in a fast-paced restaurant environment, with typical weekly hours around 30+.

Qualificações

• Must be at least 18 years old.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to do basic business math.
• Able to stock shelves and coolers.
• Able to oversee and manage subordinate employees and provide direction.
• Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.
• Able to clean the parking lot and grounds surrounding the restaurant.

Responsabilidades

• Executing the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.
• Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).
• Ensure that all employees present a neat clean appearance and wear company uniform.
• Personally demonstrate the Customer needs are the highest priority.
• Ensure food safety, quality and accuracy of orders.
• Resolve customer complaints quickly while maintaining positive customer relations.
• Greets customers with a smile, is polite and pleasant when speaking with customers.
• Works with urgency.
• Works with management and fellow employees.
• Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand.
• Demonstrates a positive and enthusiastic attitude with co-workers.

Conhecimentos

Customer service

Team leadership

Basic math

Inventory management

Cleaning skills

Descrição da oferta de emprego

Taco Bell is seeking a dedicated team member to support the RGM by running great shifts and solving daily challenges with independence. You will take ownership, assist teammates, and ensure a positive guest experience across all duties while maintaining food safety and Brand standards.

This role emphasizes reliability, strong time management, and the ability to work collaboratively in a fast-paced restaurant environment, with typical weekly hours around 30+.