Shift Lead & Team Coach - Restaurant Operations

Wingmen V Llc; Pasadena (CA); On-site; USD 26,174 - 28,929; Part time

Job summary

Wingmen V Llc in Pasadena, CA is seeking a dedicated support team member to assist management during peak periods and manage restaurant operations. Responsibilities include leading team performance, resolving guest complaints, and ensuring optimal food quality.

Qualifications require leadership abilities, knowledge of restaurant operations, and a commitment to high customer service. Ideal candidates should be at least 21 years old and hold relevant certifications.

.

Qualifications

• Proven leadership and facilitation abilities with team members.
• Superior verbal communication and interpersonal skills.
• Ability to resolve guest issues effectively.

Responsibilities

• Lead and coach team member performance.
• Ensure that 100% of table visits are performed.
• Monitor food quality, labor, and safety throughout the shift.
• Conduct team member pre-shift meetings.

Skills

Leadership and facilitation abilities

Verbal communication

Customer service

Conflict management skills

Knowledge of food safety

Education

Minimum 21 years of age

Certification as a Wing Certified Trainer

Completion of shift leader certification

Job description

Wingmen V Llc in Pasadena, CA is seeking a dedicated support team member to assist management during peak periods and manage restaurant operations. Responsibilities include leading team performance, resolving guest complaints, and ensuring optimal food quality.

Qualifications require leadership abilities, knowledge of restaurant operations, and a commitment to high customer service. Ideal candidates should be at least 21 years old and hold relevant certifications.

.