Restaurant Shift Leader & Team Coach

Wingmen V Llc; Chino Hills (CA); On-site; USD 26,000 - 32,000; Full time

Job summary

Wingmen V Llc in Chino Hills, CA is seeking a shift leader to provide front-of-house leadership, supervise Team Members, and ensure guest satisfaction. Responsibilities include coaching staff, handling guest issues, and maintaining service quality during peak periods.

This role requires age 21+, Wing Certified Trainer, and Shift Leader certifications, with experience in a fast-paced restaurant environment. Competitive hourly pay and growth opportunities offered.

Qualifications

• Minimum age 21 years.
• Certification as a Wing Certified Trainer in at least one hourly position.
• Completion of Shift Leader certification.

Responsibilities

• Ensure that 100% of table visits are performed and all Guest issues are resolved during the shift.
• Lead and coach Team Members; monitor labor and safety during the shift.
• Open and close the restaurant, including paperwork and cash handling.
• Perform daily operational readiness checks and safety procedures.

Skills

Team leadership

Communication

Customer service

Alcohol service knowledge

Education

Wing Certified Trainer

Shift Leader certification

Tools

POS systems

Job description

Wingmen V Llc in Chino Hills, CA is seeking a shift leader to provide front-of-house leadership, supervise Team Members, and ensure guest satisfaction. Responsibilities include coaching staff, handling guest issues, and maintaining service quality during peak periods.

This role requires age 21+, Wing Certified Trainer, and Shift Leader certifications, with experience in a fast-paced restaurant environment. Competitive hourly pay and growth opportunities offered.