Shift Lead: Team Coach for Fast-Paced Restaurant

Hunter Super Techs - TurnPoint; Richland (WA); On-site; USD 24,000 - 26,000; Full time

Job summary

The Shift Lead role at Sizzling Platter LLC in Richland, WA, guides Crew Members during shifts to ensure smooth operations and high standards. You will coach, provide real-time feedback, and deliver outstanding guest service while maintaining product quality and cleanliness.

You will help with opening/closing, handle cash reporting, and delegate tasks to keep peak periods productive. Flexibility for evenings and holidays is required.

Qualifications

• Experience in restaurant leadership preferred.
• Strong communication and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure product quality, accuracy, and presentation meet company standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.
• Delegate tasks effectively to maintain productivity during peak periods.

Skills

Leadership

Communication

Problem solving

Multitasking

Dependability

Job description

The Shift Lead role at Sizzling Platter LLC in Richland, WA, guides Crew Members during shifts to ensure smooth operations and high standards. You will coach, provide real-time feedback, and deliver outstanding guest service while maintaining product quality and cleanliness.

You will help with opening/closing, handle cash reporting, and delegate tasks to keep peak periods productive. Flexibility for evenings and holidays is required.