Shift Lead: Energize Ops & Guest Experience

Hunter Super Techs - TurnPoint; Redmond (WA); On-site; USD 42,000 - 62,000; Full time

Job summary

Sizzling Platter LLC in Redmond, WA is seeking a Shift Lead to support daily store operations, guide team members, and ensure consistent execution of company standards for a great guest experience.

You will coach crew, open and close procedures, manage cash handling, monitor food safety and cleanliness, and step into crew responsibilities as needed to meet peak demand while upholding brand quality.

Qualifications

• Experience leading team members on shift.
• Commitment to guest service and resolving guest concerns.
• Knowledge of food safety standards and sanitation practices.
• Ability to operate cash handling and opening/closing procedures.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth, efficient operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure product quality, accuracy, and presentation meet company standards.

Skills

Team leadership

Customer service

Coaching

Food safety

Communication

Tools

POS system

Job description

Sizzling Platter LLC in Redmond, WA is seeking a Shift Lead to support daily store operations, guide team members, and ensure consistent execution of company standards for a great guest experience.

You will coach crew, open and close procedures, manage cash handling, monitor food safety and cleanliness, and step into crew responsibilities as needed to meet peak demand while upholding brand quality.