Shift Lead & Team Coach (Flexible Hours)

ANCHOR POINT MANAGEMENT GROUP; Town of Plover (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Anchor Point Management Group is seeking a shift leader in Plover, WI. This hourly role supervises operations, ensures food safety, and delivers strong customer service across all shifts.

You will train staff, handle closing duties, and occasionally opening responsibilities when managers are unavailable. Expect a dynamic restaurant setting with emphasis on standards and guest satisfaction.

Qualifications

• Must be 18 years or older.
• High school diploma or GED preferred.
• 6+ months experience in shift management or supervision.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Good oral and written communication skills.
• Reliable transportation and punctual arrival.

Responsibilities

• Greet customers and accurately take orders.
• Prepare and package food and drink according to standards.
• Operate cash registers and process payments.
• Maintain cleanliness and sanitation of all areas.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations and policies.
• Promote new menu items and provide recommendations.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair treatment and regulatory compliance.
• Provide coaching and feedback to team members.
• Report safety concerns to manager and HR as needed.

Skills

Customer service

Team supervision

Food safety

Communication skills

Attendance reliability

Positive attitude

Education

High school diploma or GED

Tools

POS software

Job description

Anchor Point Management Group is seeking a shift leader in Plover, WI. This hourly role supervises operations, ensures food safety, and delivers strong customer service across all shifts.

You will train staff, handle closing duties, and occasionally opening responsibilities when managers are unavailable. Expect a dynamic restaurant setting with emphasis on standards and guest satisfaction.