Shift Lead: Supervise, Open/Close, Coach — Growth Path

Wings Over; Columbus (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Energetic work environment

Paid time off for activism

Weekly pay via direct deposit

Tip pool participation

Free food and family discounts

Opportunities for advancement

Job summary

Wings Over is seeking a Shift Lead in Columbus to supervise Crew Members and manage opening/closing duties, while assisting with cash drawers. The role emphasizes strong leadership, teamwork, and adherence to Wings Over standards.

The position requires supervisory experience in food/hospitality, Serv-Safe certification, clear communication, and the ability to work flexible shifts including nights and weekends. Equal opportunity employer.

Qualifications

• At least 1 year of store-level supervisor experience in food/hospitality preferred.
• Serv-Safe Certification required.
• Knowledge of supervisory practices and procedures.
• Able to communicate clearly and concisely.
• Able to handle confidential/sensitive information.
• Strong interpersonal and leadership skills; able to coach others.

Responsibilities

• Works side by side with the team frying chicken, greeting guests, and modeling Wings Over standards, values, and behaviors.
• Supervises with integrity, honesty, and knowledge that promotes the culture, values, and mission of Wings Over.
• Trains others on core products, processes, and FOH/BOH workstations; coach Crew Members on such items.
• Identifies responsibilities and duties to store Crew Members to ensure smooth operations.
• Anticipates obstacles and takes action to prevent or minimize impact.
• Keeps workstations clean and organized; follows health, safety, and sanitation guidelines.

Skills

Leadership

Customer service

Communication

Confidential information handling

Education

Serv-Safe Certification

Job description

Wings Over is seeking a Shift Lead in Columbus to supervise Crew Members and manage opening/closing duties, while assisting with cash drawers. The role emphasizes strong leadership, teamwork, and adherence to Wings Over standards.

The position requires supervisory experience in food/hospitality, Serv-Safe certification, clear communication, and the ability to work flexible shifts including nights and weekends. Equal opportunity employer.