Shift Lead: Store Ops & Customer Experience

Walgreens; Williston (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Williston, FL is seeking a Store Team Member to enhance customer experiences and support daily operations. You will greet customers, assist with products and services, and help resolve issues to ensure a positive buying experience.

The role includes opening/closing the store when management is absent, handling cash processes, maintaining inventory accuracy, and supporting displays and vendor deliveries as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Engages customers and patients, greets them, and assists with products and services to deliver a positive experience.
• Models customer service best practices and ensures a distinctive Walgreens experience.
• Registers all sales accurately, reviews price verifications, and handles pricing changes.
• Maintains inventory accuracy and supports backroom/stockroom organization and displays.
• Assists with vendor deliveries, backdoor access, and general store maintenance as needed.

Skills

Leadership experience

Fluent English

Education

Pharmacy license or state certification

Job description

Walgreens in Williston, FL is seeking a Store Team Member to enhance customer experiences and support daily operations. You will greet customers, assist with products and services, and help resolve issues to ensure a positive buying experience.

The role includes opening/closing the store when management is absent, handling cash processes, maintaining inventory accuracy, and supporting displays and vendor deliveries as needed.