Shift Lead: Store Ops & Customer Experience

Walgreens; Village of New Hyde Park (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a retail team member in New Hyde Park, NY to open/close the store when management is absent, handle cash, and ensure the floor and stock room are ready for business. You will process returns, refunds, and price changes, while maintaining inventory accuracy and assisting with vendor deliveries.

The role involves supporting displays, conducting price verifications, and ensuring compliance with policies.

Qualifications

• One year of frontline leadership or supervisory experience.
• Fluent in reading, writing, and speaking English.
• Experience with cash handling and basic POS operations.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Process returns, refunds, and cash drops; assist with pricing and sign display.
• Maintain inventory accuracy and support displays and resets.
• Assist with vendor deliveries and backroom operations.
• Serve as liaison between management and staff when managers are not present.
• Ensure compliance with store policies and safety guidelines.

Skills

Leadership experience

Retail key holder

English fluency

Store systems knowledge

Tools

POS system

Job description

Walgreens is seeking a retail team member in New Hyde Park, NY to open/close the store when management is absent, handle cash, and ensure the floor and stock room are ready for business. You will process returns, refunds, and price changes, while maintaining inventory accuracy and assisting with vendor deliveries.

The role involves supporting displays, conducting price verifications, and ensuring compliance with policies.