Shift Lead: Store Ops & Customer Experience

Walgreens; Valdosta (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Store Associate in Valdosta, GA to open and close the store in the absence of management, handle cash and processing transactions, and deliver a positive customer experience. You will assist with stock, pricing, and inventory controls, while supporting a safe, clean store environment.

The role emphasizes teamwork, adherence to policies, and proactive customer service to resolve issues and improve satisfaction.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Ability to open/close store and manage cash handling.
• Knowledge of inventory, pricing, and store systems is beneficial.

Responsibilities

• Open and close the store in the absence of management, including system startups and cash handling.
• Process returns, refunds, cash drops, and provide change at registers.
• Maintain customer experience by greeting customers and assisting with products and services.
• Assist with vendor deliveries, backroom access, and stockroom organization.
• Monitor inventory counts and ensure accurate on-hand quantities across departments.

Skills

Leadership experience

Customer service

Cash handling

Inventory control

Team coaching

Communication

Education

High School Diploma or GED

Tools

POS system usage

Job description

Walgreens is seeking a Store Associate in Valdosta, GA to open and close the store in the absence of management, handle cash and processing transactions, and deliver a positive customer experience. You will assist with stock, pricing, and inventory controls, while supporting a safe, clean store environment.

The role emphasizes teamwork, adherence to policies, and proactive customer service to resolve issues and improve satisfaction.