Shift Lead — Store Ops & Customer Experience

Walgreens; Rochester Hills (MI); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking a key holder in Rochester Hills, Michigan, to oversee store operations in the absence of management. Responsibilities include opening and closing the store, handling customer service, managing product returns and sales, and maintaining inventory accuracy. The ideal candidate has at least one year of retail supervisory experience and must be fluent in English. The position offers a salary range of $17 to $20 per hour and is an equal opportunity employer.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management.
• Assist with product returns, customer refunds, and cash handling.
• Engage customers and resolve issues for a positive experience.
• Assist in training team members on operational tasks.
• Maintain accurate inventory counts and displays.

Skills

Leadership experience

Customer service skills

Inventory control

Communication skills

Job description

Walgreens is seeking a key holder in Rochester Hills, Michigan, to oversee store operations in the absence of management. Responsibilities include opening and closing the store, handling customer service, managing product returns and sales, and maintaining inventory accuracy. The ideal candidate has at least one year of retail supervisory experience and must be fluent in English. The position offers a salary range of $17 to $20 per hour and is an equal opportunity employer.